Under the Consumer Rights Act 2015, Agents are obliged to publish their fees, along with a description of what those fees are for, whether we are a member of a Client Money Protection Scheme and which Redress Scheme we have joined.
As a result of this, please find below confirmation of all the above items.
We are members of the National Federation of Property Professionals Client Money Protection Scheme.
We are also members of The Property Ombudsman, Membership Number: D9438
Download our full Fee Schedule here.
How do we ensure our tenants are protected?
We are a registered member of the Propertymark Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled within the correct manner. Download a copy of our Propertymark Client Money Protection Certificate here.
You can review the Propertymark Conduct and Membership Rules here.
We are also members of The Property Ombudsman (TPO), which is a redress scheme for consumer complaints.
And we are also signed up with the Information Commissioner's Office (ICO).
